Introduction: State the purpose of the return policy and who it applies to.Course Refunds: Specify the conditions under which a refund can be requested (e.g., dissatisfaction, technical issues).Eligibility for Refunds: Describe the eligibility criteria for refunds (e.g., time limits, proof of purchase).Refund Process: Explain how to request a refund and how the process works.Non-Refundable Items: List any items or services that are not eligible for refunds.Contact Information: Provide contact details for return and refund inquiries.